OMR 2026: AI moved from Topic to Operating Logic
OMR 2026 was framed as a high-energy, crowded and highly networked industry moment where AI was no longer treated as a future trend. The core shift was practical: marketing, commerce, search, CRM, media and customer experience are being rebuilt around agents, proprietary data, trust and direct customer relationships. At the same time, the strongest reflections were not only about technology. Many posts positioned human connection, credibility, community and responsible execution as the real differentiators in an increasingly automated market.
Date
May 6, 2026
Special - Marketing

Methodology: Every two weeks we collect most relevant posts on LinkedIn for selected topics and create an overall summary only based on these posts. If you´re interested in the single posts behind, you can find them here: https://linktr.ee/thomasallgeyer. Have a great read!

Listen to our podcast

If you prefer listening, check out our podcast summarizing the most relevant insights from OMR 2026:

AI as Marketing Infrastructure

  • AI moved from trend topic to operating logic for marketing, commerce, CRM, media and customer engagement
  • Agentic AI was positioned as the next evolution beyond campaign automation and isolated tool pilots
  • Competitive advantage depends on clean data, redesigned workflows and clear responsibilities rather than AI adoption alone
  • The strongest signals focused on practical execution, not experimentation or general hype

Search, Discoverability & GEO

  • AI-generated answers are reshaping visibility, traffic flows and classic SEO assumptions
  • Brands increasingly need to become trusted sources for AI systems, not only ranked pages in search engines
  • GEO, offpage SEO, mentions and authority signals gained relevance as inputs for AI-based discovery
  • Publishers and brands face rising pressure to strengthen direct channels and reduce dependency on search traffic

Agentic Commerce & Customer Engagement

  • Commerce discussions shifted from linear funnels to AI-supported customer journeys and conversational interfaces
  • OTTO’s Google Gemini-based Voice Assistant made voice commerce one of the most tangible product examples
  • SAP, Salesforce, Vaillant and Hymer Vision11 linked agentic marketing to CRM, customer data and personalization
  • Product data quality emerged as a prerequisite for AI agents that advise, guide and convert customers

Brand, Trust & Authenticity

  • Trust became the strategic counterweight to automation and AI-generated content
  • Credibility, reputation and human voice were positioned as stronger differentiators than reach alone
  • Authentic content and visible expertise gained importance across LinkedIn, social media and brand communication
  • Media and newsroom perspectives stressed verification, transparency and correction standards as trust foundations

Attention, Media & Platform Logic

  • OMR 2026 highlighted the collapse of classic funnel thinking in fragmented algorithmic environments
  • TikTok, creators and community-driven formats reinforced discovery as a core commercial battleground
  • Print reappeared as a measurable performance channel when connected to CRM and customer value logic
  • Marketers increasingly need journey orchestration across channels rather than isolated media planning

Product & Activation Highlights

  • OTTO showcased a Gemini-based Voice Assistant that turns shopping into a guided conversational experience
  • SAP presented AI-driven customer journeys through experiential formats such as SAP Club and SAP Court
  • Microsoft Advertising highlighted AI, Microsoft Clarity, Copilot and future brand discoverability
  • AuraVeo and Deloitte demonstrated AI-powered packaging and product experiences as interactive brand interfaces

Partnerships & Ecosystems

  • OMR was used as an ecosystem platform for collaboration, partner visibility and market positioning
  • OTTO and Google stood out through a concrete Gemini-based voice commerce partnership
  • SAP, Emarsys, Salesforce, Vaillant and Hymer Vision11 linked partnerships to agentic customer engagement use cases
  • TikTok and OMR Reviews showed the continued importance of platform ecosystems for market reach and influence

Responsibility, Privacy & Digital Sovereignty

  • AI was discussed not only as a business driver, but also as a societal and governance challenge
  • Signal’s presence highlighted privacy, open source, auditability and resistance to surveillance-based digital models
  • Defense AI and robotic warfare introduced ethical questions around automation, control and accountability
  • Digital sovereignty, democratic resilience and responsible AI execution broadened OMR beyond marketing technology

Event Experience & Market Mood

  • OMR 2026 was described as energetic, crowded, loud and inspiring, but also overwhelming
  • Attendees valued informal conversations, side events and networking as much as formal stage content
  • Several reflections questioned whether bigger booths and louder activations translate into real transformation
  • The strongest event takeaway favored focus, depth and execution over buzzwords and visibility alone

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